Terms of service

TERMS OF SERVICE

Last updated: 27/02/2025

Welcome to HOUSE OF HOLV! These Terms of Service govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms. Please read them carefully.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have parental permission.

  • We reserve the right to modify these terms at any time, and your continued use of our website constitutes acceptance of any changes.

  • We may refuse service to anyone for any reason at any time.

2. Product Information & Orders

  • We aim to display product details as accurately as possible. However, slight variations in colour or design may occur.

  • All orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.

  • Prices are subject to change without notice.

3. Payment & Billing

  • We accept major debit/credit cards and other payment methods listed at checkout.

  • You agree to provide accurate billing and shipping information. If we suspect fraud, we may cancel the transaction.

4. Shipping & Delivery

  • We process orders within the timeframe stated at checkout. Delays may occur due to unforeseen circumstances.

  • Shipping costs and delivery estimates are provided at checkout.

  • We are not responsible for lost, stolen, or delayed packages once dispatched.

5. Returns & Refunds

  • Please refer to our [Returns Policy] for information on returns, refunds, and exchanges.

  • Refunds are processed within 14 days of receiving a returned item, subject to compliance with our returns policy.

6. Intellectual Property

  • All content on our website, including images, logos, and text, is our intellectual property and may not be used without permission.

7. Limitation of Liability

  • We are not liable for any indirect or consequential damages arising from the use of our website or products.

  • Our liability is limited to the value of your purchase.

8. Governing Law

  • These terms are governed by the laws of England and Wales.

9. Contact Us

For any questions regarding these Terms of Service, please contact us at houseofholv.houseofholv.co.uk

By using our website, you agree to these Terms of Service.